How to Request a Home Visit




If you need a doctor and it is impossible for you to attend the surgery on medical grounds please telephone us on 020 8660 8292 (Keston) or 020 3417 7565 (Moorings) before 11am. A doctor may phone you back as it may be that your problem can be dealt with by receiving telephone advice. Home visits are only available for patients who are housebound because of illness or disability, not unfortunately because of transport issues.  

Please try to ensure that:

  • A responsible person makes the request
  • You give full details of the patient (name, address, phone number)
  • You give some idea of the problem (this helps us to prioritise urgent cases)
  • You can give directions if necessary.

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If the problem is URGENT, please tell the receptionist.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. Also there are better facilities for examining and treating patients at the surgery.